Welcome to Spaceslots Casino, where we prioritise your experience! Our customer support is designed to be accessible and efficient, especially for players on mobile devices. Whether you’re a novice or a seasoned player, understanding how to navigate our support options can enhance your gaming experience. Here’s a step-by-step guide to help you maximise your time with us.
Step 1: Registration
Getting started at Spaceslots Casino is straightforward. Follow these steps:
- Visit the spaceslots website.
- Click on the ‘Sign Up’ button located prominently on the homepage.
- Fill in your personal details, including your name, email address, and date of birth.
- Set a secure password to protect your account.
- Agree to the terms and conditions, ensuring you read through them carefully.
- Submit your registration and check your email for a verification link.
- Click the link to activate your account.
Step 2: Claiming the Bonus
Once registered, you can take advantage of our welcome bonus. Here’s how to claim it:
- Log into your newly created account.
- Make your first deposit. Ensure it meets the minimum requirement, typically £10.
- Your bonus will be credited automatically; check your account balance to confirm.
- Note the wagering requirement, which is usually set at 35x the bonus amount.
- Play your favourite games to meet the wagering requirements and withdraw your winnings.
Step 3: Accessing Customer Support
If you encounter any issues while playing or have questions, our customer support is here to help you. Here’s how to access it:
- Open the Spaceslots Casino app or website on your mobile device.
- Scroll to the bottom of the page and click on the ‘Support’ link.
- Choose from the following support options:
- Live Chat: Available 24/7, ideal for immediate assistance.
- Email: Send your query to support@spaceslotscasino.uk; expect a reply within 24 hours.
- FAQ Section: A comprehensive resource for common questions.
Step 4: How to Withdraw Your Winnings
Withdrawing your funds is just as easy. Follow these steps:
- Log into your account and navigate to the ‘Cashier’ section.
- Select ‘Withdraw’ and choose your preferred payment method.
- Enter the amount you wish to withdraw; ensure it meets the minimum withdrawal limit.
- Confirm your withdrawal request.
- Typically, withdrawals are processed within 3-5 working days, depending on the method chosen.
Payment Methods at Spaceslots Casino
Spaceslots Casino offers a variety of payment options to ensure your transactions are smooth and secure. Here’s a comparison of the popular methods:
| Payment Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Debit/Credit Card | Instant | 3-5 working days | None |
| PayPal | Instant | 1-2 working days | None |
| Bank Transfer | 1-3 working days | 3-5 working days | None |
Conclusion
At Spaceslots Casino, we strive to provide excellent customer support tailored for mobile users. With easy registration, exciting bonuses, and multiple payment options, we aim to make your gaming journey as enjoyable as possible. If you ever need assistance, remember our dedicated support team is just a click away!
